{"id":84,"date":"2024-11-14T16:40:07","date_gmt":"2024-11-14T16:40:07","guid":{"rendered":"https:\/\/inetcom.net\/blog\/?p=84"},"modified":"2025-06-10T19:13:40","modified_gmt":"2025-06-10T19:13:40","slug":"cloud-based-phone-systems-in-pots","status":"publish","type":"post","link":"https:\/\/inetcom.net\/blog\/business-sms\/cloud-based-phone-systems-in-pots\/","title":{"rendered":"Moving from POTS to Cloud Voice Made Easy with iNET\u00a0"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/cloud-based-phone-system-1024x683.jpeg\" alt=\"Professional businesswoman taking calls using cloud based phone systems in a busy corporate office environment that was Made it Easy with iNet\" class=\"wp-image-89\" srcset=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/cloud-based-phone-system-1024x683.jpeg 1024w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/cloud-based-phone-system-300x200.jpeg 300w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/cloud-based-phone-system-768x512.jpeg 768w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/cloud-based-phone-system.jpeg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><ul><li><a href=\"#what-is-a-cloud-based-phone-system\">What is a Cloud Based Phone System?\u00a0<\/a><\/li><li><a href=\"#how-cloud-phone-systems-work\">How Cloud Phone Systems Work\u00a0<\/a><\/li><li><a href=\"#benefits-of-cloud-based-phone-systems\">Benefits of Cloud based Phone Systems\u00a0<\/a><\/li><li><a href=\"#features-of-cloud-phone-systems\">Features of Cloud Phone Systems\u00a0<\/a><\/li><li><a href=\"#benefits-of-a-managed-service-provider\">Benefits of a Managed Service Provider\u00a0<\/a><\/li><li><a href=\"#fast-track-your-transition-to-cloud-based-phones-systems-with-i-net\">Fast Track Your Transition to Cloud-based Phones Systems with iNet\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<p>The technological jump from POTS to <a href=\"https:\/\/www.inetcom.net\/voice.php\" target=\"_blank\" rel=\"noreferrer noopener\">cloud-based phone systems<\/a> is the equivalent of going from a 1984 Ford F-150 barebones single-cab truck to a 2024 Ford F-150 Lightning electric truck with everything you could imagine, including the ability to give power to your house in a blackout. For its time, the 1984 Ford was a workhorse that could do everything and, over the last 40 years, has been a stable fixture in your business. On the other hand, it\u2019s 2024, and many, many, many advancements have made their way into the automotive world. The demands of the current world and customers\u2019 expectations have made the necessary decision easier to upgrade to the 2024 F-150 Lightning.&nbsp;<\/p>\n\n\n\n<p>Just like the 1984 F-150, your POTS lines and traditional phone system have had their day in the sun, and now it\u2019s time to move to a cloud-based phone system. If you need any more reason, the <a href=\"https:\/\/www.fcc.gov\/document\/fcc-grants-relief-outdated-burdensome-phone-industry-regulations\" target=\"_blank\" rel=\"noreferrer noopener\">FCC has deregulated copper telephone lines<\/a>, and service and maintenance are no longer required. This doesn\u2019t mean they will be shut off overnight, but over time, they\u2019ll be less reliable and more expensive to maintain.&nbsp;<\/p>\n\n\n\n<p>With a cloud-based phone system from iNet, you get a fully supported, round-the-clock system monitored with the state-of-the-art communication system of your dreams. Don\u2019t believe us? Read on to learn how we make these transitions as smooth as possible for you and, in most cases, for much less than you\u2019re paying now for service with a modern VoIP service.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"932\" height=\"1024\" src=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-932x1024.jpeg\" alt=\"Illustration showing cloud based phone systems architecture with a blue cloud connected to laptop, headset user, and server infrastructure\" class=\"wp-image-85\" srcset=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-932x1024.jpeg 932w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-273x300.jpeg 273w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-768x844.jpeg 768w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-1398x1536.jpeg 1398w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image.jpeg 1456w\" sizes=\"auto, (max-width: 932px) 100vw, 932px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-a-cloud-based-phone-system\"><strong>What is a Cloud Based Phone System?<\/strong>\u00a0<\/h2>\n\n\n\n<p>A cloud phone system is a type of phone system that uses internet protocol (IP) networks to deliver voice communication sessions from anywhere the user is. You may also hear a cloud phone system called <a href=\"https:\/\/www.inetcom.net\/voice.php\" target=\"_blank\" rel=\"noreferrer noopener\">hosted voice<\/a>, cloud voice, or even VoIP (Voice over Internet Protocol) phone system. Technically, there are slight differences, but for our purposes, we\u2019ll use them interchangeably.&nbsp;<\/p>\n\n\n\n<p>Cloud phone systems are hosted in the cloud, eliminating the need for complex, on-site infrastructure and maintenance. The need to buy entire systems for your business has disappeared, while purchasing access to enterprise-level hosted voice systems has become the norm. According to G2, you can save <a href=\"https:\/\/learn.g2.com\/voip-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">as much as 90 percent on your initial investment and up to 50 percent with ongoing costs<\/a> moving to VoIP from a traditional PBX.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-cloud-phone-systems-work\"><strong>How Cloud Phone Systems Work<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Cloud phone systems use internet protocol (IP) networks to deliver voice communication sessions. They convert voice into a digital signal, also known as <a href=\"https:\/\/www.inetcom.net\/voice.php\" target=\"_blank\" rel=\"noreferrer noopener\">VoIP<\/a>, that travels over the internet. VoIP services operate over a broadband connection, offering significant advantages such as cost-effectiveness and flexibility compared to traditional phone systems. These phone systems are available through a distributed network of data centers that make up the cloud. The distributed nature of data centers means that if there\u2019s a power outage or natural disaster at one, the traffic and access to your system automatically shift to another data center without you even knowing it. The built-in redundancy alone makes a cloud phone system worth the switch, but there\u2019s plenty more reason, and we\u2019re getting to those.&nbsp;<\/p>\n\n\n\n<p>Cloud phone systems can be used with a computer, VoIP desk phone, or mobile device, giving you even more freedom in running your business. Deciding how to interact with the system can offer additional money-saving opportunities.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-1-1024x683.jpeg\" alt=\"Business professional calculating cost savings from cloud based phone systems while putting coins into a savings jar next to a calculator\" class=\"wp-image-86\" srcset=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-1-1024x683.jpeg 1024w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-1-300x200.jpeg 300w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-1-768x513.jpeg 768w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-1.jpeg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"benefits-of-cloud-based-phone-systems\"><strong>Benefits of Cloud based Phone Systems<\/strong>\u00a0<\/h2>\n\n\n\n<p>There\u2019s a benefit to cloud-based phone systems that can be overlooked if not working with an experienced provider, and that\u2019s customization. For example, you could have 12 remote workers, 30 in-office, and three seasonal employees, and the cost is standard across the board. You don\u2019t get dinged because you want remote access, and the seasonal workers can have their profiles and lines disabled and not charged when they\u2019re not there. You get a system that molds to you and fits your needs, not vice versa.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cost savings<\/strong>: As mentioned above, cloud phone systems reduce ongoing business phone service costs by <strong><em>up to 50 percent<\/em><\/strong>. Over the span of your using the system, you\u2019ll end up saving a lot more since you don\u2019t pay for upgrades, unexpected hardware failures, and more.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Scalability<\/strong>: You have the power to adjust on the fly with hosted phone systems because the platform makes it easy to add or remove users, features, and call capacity without extensive hardware upgrades or installations. Gone are the days of waiting weeks for a technician to become available to roll out to your location.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Flexibility<\/strong>: With cloud phone systems, you can decide how your business operates by enabling employees to make and receive voice calls from anywhere with an internet connection.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Productivity<\/strong>: Regarding productivity, cloud phone systems can increase employee productivity and give customers more direct access to what they need, thanks to features that streamline communications and call handling efficiency. By taking advantage of advanced call routing and forwarding, you can better engage with your customers and build loyalty to your business.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Full-service management<\/strong>: A <a href=\"https:\/\/www.inetcom.net\/voice.php\" target=\"_blank\" rel=\"noreferrer noopener\">cloud voice<\/a> system takes the maintenance off your plate. When you work with iNet, we\u2019re a partner who&#8217;s always there for you with ongoing support, maintenance, upgrades, and troubleshooting, reducing the load on your internal IT teams.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"features-of-cloud-phone-systems\"><strong>Features of Cloud Phone Systems<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The benefits of a cloud-based phone system are a direct result of the wide range of features that come with it. The more you take advantage of the available features, the chances are you\u2019ll have greater benefits. Is this a scientific fact? No, but when you transition from <a href=\"https:\/\/www.inetcom.net\/voice.php\" target=\"_blank\" rel=\"noreferrer noopener\">POTS to cloud<\/a> voice, the number of features you can access is almost overwhelming. Here are some features you can expect:&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basic and advanced calling features, including call routing, call forwarding, voicemail-to-email, and call recording.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integration with other cloud-based communication tools that streamline your business while providing access to other options like SMS, video, instant messages, and presence.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlimited domestic calling and competitive international rates to encompass all communication needs.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mobile and desktop app for remote work and flexibility. Adding in remote possibilities doesn\u2019t mean your business needs to offer remote work, but it&#8217;s critical for <a href=\"https:\/\/www.ready.gov\/business\/emergency-plans\/recovery-plan\" target=\"_blank\" rel=\"noreferrer noopener\">disaster recovery<\/a>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-3-1024x683.jpeg\" alt=\"Customer service representatives using cloud based phone systems in a modern call center office, with agents wearing headsets while working at computers\" class=\"wp-image-88\" style=\"width:735px;height:auto\" srcset=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-3-1024x683.jpeg 1024w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-3-300x200.jpeg 300w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-3-768x512.jpeg 768w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-3.jpeg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"benefits-of-a-managed-service-provider\"><strong>Benefits of a Managed Service Provider<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The cloud voice system is only as good as the company providing it. All the bells and whistles in the world will only get you so far, and that\u2019s where an experienced MSP comes into the picture. On top of that, not only does the system and support need to be rock solid, but the transition from POTS to cloud voice needs to be seamless as well. From initial installation to ongoing support, iNet has you covered. Below are claims you can trust:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We provide high uptime and reliability with minimal downtime.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Redundant infrastructure and backup systems come standard.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Regular maintenance and updates that keep your system in tip-top shape.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You\u2019ll always receive proactive monitoring and issue resolution.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-2-1024x683.jpeg\" alt=\"\" class=\"wp-image-87\" srcset=\"https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-2-1024x683.jpeg 1024w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-2-300x200.jpeg 300w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-2-768x513.jpeg 768w, https:\/\/inetcom.net\/blog\/wp-content\/uploads\/2024\/11\/image-2.jpeg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fast-track-your-transition-to-cloud-based-phones-systems-with-i-net\"><strong>Fast Track Your Transition to Cloud-based Phones Systems with iNet<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The truth is that upgrading one of the most integral parts of your business isn\u2019t something to take lightly. The FCC imposes regulatory obligations on interconnected VoIP providers, particularly regarding 911 calls and compliance with law enforcement regulations. We know that spending the time needed throughout the sales, onboarding, and ongoing processes is the only way you\u2019ll be successful. At iNet, we\u2019ve been in this industry for decades and know what it means to be there for our customers. We take the responsibility of providing service to your business seriously. <a href=\"https:\/\/www.inetcom.net\/contact.php\" target=\"_blank\" rel=\"noreferrer noopener\">Contact us<\/a> today, and let us show you what it means to be taken care of.&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The technological jump from POTS to cloud-based phone systems is the equivalent of going from a 1984 Ford F-150 barebones single-cab truck to a 2024 Ford F-150 Lightning electric truck with everything you could imagine, including the ability to give power to your house in a blackout. For its time, the 1984 Ford was a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":89,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[3,17,12],"class_list":["post-84","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-sms","tag-business-text-messaging","tag-cybersecurity-breaches","tag-sms-services-for-small-business"],"_links":{"self":[{"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/posts\/84","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":4,"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/posts\/84\/revisions"}],"predecessor-version":[{"id":234,"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/posts\/84\/revisions\/234"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/media\/89"}],"wp:attachment":[{"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/media?parent=84"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/categories?post=84"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inetcom.net\/blog\/wp-json\/wp\/v2\/tags?post=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}